Online Star Register

What's the status of my order?

You can easily check your order status by logging into your customer account using the email address and password sent to you in your order confirmation email. Your account dashboard will show the current status of your order, tracking information for physical packages, and access to download digital documents.

Is naming a star real?

Yes! When you name a star with OSR, you receive an official certificate documenting your star's name, date, and unique celestial coordinates. While the International Astronomical Union (IAU) doesn't recognize commercial star naming, OSR maintains a permanent database of over 1 million named stars since 2001. Your star is real, visible in the night sky, and registered in our catalog forever. It's a symbolic and heartfelt gift that has brought joy and comfort to millions of people worldwide. So go ahead, and name your star now.

How can I find my star?

Finding your star is easy and exciting! You'll receive a detailed star map showing your star's exact location. Additionally, you can use our free OSR Star Finder mobile app (available on iOS and Android) which uses augmented reality - simply point your phone at the sky and it will guide you to your star. You can also explore your star in 3D through the Online Star Register website and view it on your personalized Star Page. Each package includes all the coordinates you need to locate your star in the constellation.

How long does delivery take?

Digital Delivery: Instant! Your PDF documents are available for download immediately after purchase of any of our gifts - perfect for last-minute situations. Physical Packages: Delivery times vary by location and package type. Standard delivery typically takes 2-5 business days within Europe and 5-10 business days internationally. Express shipping options with UPS (48-72 hours) are available for faster delivery. You'll receive tracking information once your package ships.

Is this scientifically recognized?

OSR works with astrophysicists, astronomers, and data scientists to provide accurate astronomical data. Your star's coordinates, constellation, and position are scientifically accurate based on established star catalogs. While commercial star naming isn't officially recognized by the IAU (which names stars for scientific purposes), OSR has been a trusted provider since 2001 with over 1 million stars named. We use real scientific data and precise coordinates, making this a meaningful symbolic gift backed by astronomical accuracy.

Can I change my order or star details?

You can easily make changes to your order by logging into your customer account using the email address and password sent in your order confirmation email. For digital products (Online Star Gift), you can request changes to your star name or details before your certificate is generated. For physical packages that haven't been printed yet, modifications may be possible. Once certificates have been created or packages shipped, changes become more limited. We recommend double-checking all customization details during the ordering process. If you need assistance, contact our customer support team

Name A Star: How does it work?

Register your own shining star in the sky as a unique, everlasting gift for your friends and loved ones. Name a star by choosing one of our beautiful gift options and wide selections of gift themes. Personalize your star by choosing a constellation, star name, and star date. Registering a personalized star is a great way to commemorate a special occasion or event! Buy a star gift now and within minutes, you can look up the star in the Online Star Register, you can find your star with our Star Finder App and we will create a Star Page you can customize.

Can I choose which constellation my star is in?

Yes! When you buy a star gift, you can select from 88 officially recognized constellations. Popular choices include romantic constellations like Andromeda or Cassiopeia, zodiac constellations matching someone's birth sign (like Aries, Leo, or Pisces), or significant constellations that hold special meaning. Each constellation has unique stars available, and our system automatically selects a real, visible star within your chosen constellation.