ProductScan AI

How accurate is ProductScan AI?

Our AI has been trained on millions of products and achieves high accuracy for common items. For more obscure products, it provides the best match based on available data. We continuously improve accuracy with each scan.

Do I need an internet connection to use the app?

Yes, ProductScan AI requires an internet connection to analyze images and retrieve product information. The AI processing happens on our servers to provide the most accurate and up-to-date information.

How does the free trial work?

New users get a 7-day free trial with full access to all features, including unlimited scans. After the trial ends, a monthly subscription of $4.99/month is required to continue scanning.

What if the app can't identify my product?

If the app cannot identify a product with high confidence, it will provide the closest matches and ask for your feedback. This helps our AI learn and improve. You can also report unidentified products to help us expand our database.

Is my scanning history private?

Your scans are private by default and only visible to you. If you choose to share a scan, the product information and analysis become publicly accessible via a link — but your personal information is never attached to shared scans. You can revoke sharing at any time by contacting our support team.

Does ProductScan AI work for all product types?

ProductScan AI works best with packaged consumer goods. It can identify food products, household items, electronics, personal care products, and more. It may have limitations with very small items, handmade products, or products without distinctive packaging.

What does a subscription include?

The Premium subscription gives you unlimited product scans, full health, eco and regional scores, detailed ingredient and origin information, permanent scan history, and the ability to share scans publicly. It costs $4.99/month, billed through Apple.

Can I access my scanning history across multiple devices?

Yes, your scanning history is tied to your account, not your device. You can access your history on any device by signing in to your ProductScan AI account.