SalesAPE.ai

What is a SalesAPE AI Agent?

SalesApe AI Agents are designed to mimic sales development staff in small to medium size organisations. They handle inbound leads, qualify them, and answer questions. From this, they can either politely end the conversation or seamlessly hand the lead over to a human Sales Executive.

What does a SalesAPE AI Agent offer that a human Sales Executive can’t?

The SalesApe AI Agents work 24/7, they don’t need holiday, and they’ll never hand their notice in. They reply to leads faster, are more consistent with their behavior and tone, scale to higher volumes during peak times, and are always cheaper than comparable human resources, as they don't require commission, benefits, or PTO.

How do I know if SalesAPE is a good fit for my business?

SalesApe is likely a good fit if you want to convert more leads without spending more than necessary. Common factors among happy customers include: having 20-100 staff, an existing lead generation process, using CRM systems, and finding it a challenge to handle inbound leads in a timely and profitable way.

How does the SalesAPE AI Agent actually work?

A potential new customer reaches out via email, web form, SMS, WhatsApp, Facebook Messenger, or web chat. The Agent analyzes the message and responds within seconds, using its programming and training to qualify the lead while answering questions. Depending on the outcome, the Agent either passes the lead to the Sales Development Team or politely ends the conversation.

How does the SalesAPE AI Agent know what sort of leads my business wants?

The Agent is trained with extensive information about your product inventory and services—anything used to train human staff. We also analyze your website by crawling through it to extract information and collate a set of FAQs, ensuring the Agent knows your business better than anyone before going live.

How long does it take to set up my new SalesAPE Agent?

It takes approximately four to five weeks to get a new Agent up and running. Most of this time is spent learning about your business. We assist with all technical setups, including CRM integration and configuring permissions for your communication channels. Training and feedback run concurrently through simulated conversations.

How do I check if the SalesAPE Agent is ready to talk to my leads?

Once the Agent is trained on all your data, you talk to it. We encourage all customers to try to break, trick, or confuse the Agent. Nothing goes live until you are completely confident in its performance.

How can I measure my new SalesAPE Agent’s effectiveness?

We adapt KPIs based on client needs, so metrics are completely customizable. Standard reports include viewing conversation histories with timestamps, analyzing interaction sentiments, common themes, questions, and objections within the client portal, and tracking suggested improvements or corrections.