Trusted IT Support Company.

01.Can’t I just use an anti-virus?

Traditional antivirus solutions are designed primarily to detect and remove known viruses, malware, and other threats. While they are effective at detecting and removing known threats, they do not provide the advanced capabilities of Endpoint Detection and Response (EDR), Managed Detection and Response (MDR), andSecurity Operations Center (SOC) services. EDR solutions offer real-time monitoring and threat detection capabilities, allowing organizations to quickly identify and respond to cyber threats. MDR services provide a more comprehensive approach to cybersecurity, combining advanced threat

02.I do not have a server, therefore my computers are not networked, so a “virus” cannot cripple us, right?

Even if you do not have a server, cybersecurity is still essential to protect your digital assets. As more business processes and personal data are conducted online, the risk of cyber threats continues to increase. Cybercriminals use various tactics such as phishing, malware, and ransomware to gain access to sensitive information or disrupt business operations. Without proper cybersecurity measures in place, you could be vulnerable to these attacks. This could lead to financial losses, reputational damage, or even legal liabilities. Additionally, even if you are not directly targeted, you coul

03.All my software is in the cloud, so they take care of my cyber protection, right?

While moving data and applications to the cloud can provide many benefits, it does not automatically guarantee the security of your data. Cybersecurity is still crucial, even when your data is in the cloud. In fact, cloud environments can be particularly vulnerable to cyber threats due to the increased complexity of their infrastructure. Cloud providers are responsible for securing the infrastructure, but customers are responsible for securing their own data and applications. This includes implementing access controls, monitoring for threats, and ensuring that data is encrypted both at rest an

04.My personal information is probably already posted on the Dark Web.

Maybe. This completely depends on a combination of care and luck. We can check for you. In 2020, the FBI reported nearly 77,000 cases of cyber extortion. Education is often the key, and guess what? We have an educational tool that your entire team will love.

05.What is the difference between Antivirus and SentinelOne?

A Security Operations Center (SOC) monitored endpoint protection solution like SentinelOne offers several advantages over traditional antivirus software. Here are some reasons why: Behavioral Analysis: Traditional antivirus software relies on signature-based detection, which means it can only detect known threats. However, SentinelOne uses behavioral analysis to detect and block new and unknown threats. This means it can detect and block zero-day attacks, file less malware, and other advanced threats that traditional antivirus software might miss. Real-time Detection and Response: SentinelOne&

06.How quickly can you get here, because this business cannot function when things go sideways with our network.

Our clients sign a service agreement that details our services, AND we can certainly prioritize emergency situations. We have a large, friendly, and professional staff to meet our clients’ needs in a timely manner.

07.We only call for IT a few times a year.

Break fix IT is a reactive approach to IT management where issues are addressed only when they arise. The main drawback of break fix IT is that it is a reactive approach, meaning that problems are addressed only after they occur. This can result in downtime, lost productivity, and potential data loss. In contrast, proactive IT is a more comprehensive approach that involves monitoring and maintaining IT systems to prevent issues before they occur. By proactively monitoring systems, potential problems can be identified and addressed before they cause significant disruptions. Proactive IT also in