interwin heylink

What information do new users provide during registration?

New members on interwin heylink provide an email address or phone number, a password, and basic personal details (name, date of birth, address). During KYC verification, you upload a valid ID and proof of address. This process typically takes subject to verification for registration and subject to verification for full account approval. All information is encrypted and protected under our privacy policy.

What are the deposit ranges supported by interwin heylink?

We support deposits from most payment methods with flexible minimums and maximums. e-wallet, mobile banking, local payment, and online payment typically allow deposits between 10,000 and our welcome offer per transaction. e-wallet and bank transfers (mobile banking, local payment, online payment, e-wallet) support similar ranges.

How does the loyalty tier programme work?

Our loyalty programme rewards active members with points on every deposit and game activity. Points accumulate and unlock tier levels (Bronze, Silver, Gold, Platinum), each offering increasing benefits such as bonus credit, free spins, or cashback. Your tier status is visible in your account dashboard. Tier benefits reset monthly, and points do not expire as long as your account remains active.

How is personal information protected?

interwin heylink uses SSL encryption to protect all data in transit. Your account credentials, payment details, and personal information are stored securely and never shared with third parties without your consent. We comply with standard data-protection practices and conduct regular security audits. You can review our full privacy policy inthe footer menu under "Privacy policy".

How do I reach support by email?

You can contact our support team via the help section in your account dashboard or by submitting a support ticket through the platform. Response times vary by inquiry type, but we aim to reply within 24 hours. For urgent account issues, use the live chat option available in English during standard business hours. All support channels are listed in the footer menu.