Kudobuzz Help Desk

How to locate your product ID from your Wix dashboard

<p>For the reviews on your CSV file to be properly assigned to the right products, you need to ensure that you include the proper product IDs in the file.</p> <p>If you have a hard time finding your product ID, this is the way to get it from your Wix dashboard.</p> <p><strong>To get the product ID from Wix, these are the steps to follow:</strong></p> <ol> <li><p>Open your Wix account</p></li> <li><p>Open the website editor</p></li> <li><p>Open the Content Manager on the left side m

Why Your Orders Are Not Being Scheduled

<p>If you’re reading this, you’re most likely wondering why you are seeing statistics on the number of orders pending instead of orders that have been scheduled and/or sent. </p> <p>There are two options for the status of orders for which review request emails will be sent. </p> <p><strong>1-- After Purchase</strong> - This means immediately orders are purchased, we count up to the number of days you have chosen for emails to be sent to send the review request emails</p> <p><strong>2-- After Fulfillment</strong> - This means, re

Why are my published product reviews not showing up on my site?

<p>Product reviews show up primarily in the product widget. Check to see if you have <a href="https://lovell-shop.myshopify.com/collections/womens-wear/products/2017-fashion-hairband-headbands-for-women-crystal-alloy-hairbands-gold-sliver-bronzing-leaves-women-headband-hair-head-band">this widget</a> installed on your product pages. </p> <p>You can also set your product reviews to show on your onsite and full page widget as well. This can be done by changing their settings under the 'customize widgets' page in the dashboard. </p> <p>To show t

Why is the Kudobuzz app not installing on my Wix site?

<p>If you're having issues installing the Kudobuzz app on your Wix site, one or both of the following reasons could be the cause:</p> <ol> <li>### Your site is not published</li> </ol> <p>For the Kudobuzz app to install successfully, your Wix site needs to be published and live. If you're yet to publish your site, do so, then delete the app and reinstall it and it should install successfully.</p> <h3 id="2youhavenotprovidedyouremailaddressinyourwixsettingsarea">2. You have not provided your email address in your Wix settings area&

Adding the Kudobuzz app to your Shopify site

<p>This guide is for Shopify stores</p> <ol> <li><p>In your Shopify dashboard, click on Online Store <img src="https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_lgomha.png" alt="" /></p></li> <li><p>Then click on Edit theme</p></li> </ol> <p><img src="https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_1jw0tng.png" alt="" /></p> <ol start="3"> <li>Click on App Embeds</li&g

How to add the product widget to your Shopify store

<p>To add the product widget to your site, please see the following guidelines;</p> <ol> <li>Go to Online Store in your dashboard</li> </ol> <p><img src="https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_18sx42x.png" alt="" /></p> <ol start="2"> <li>Click on Edit Theme</li> </ol> <p><img src="https://storage.crisp.chat/users/helpdesk/website/-/b/4/6/2/b4624435cf53a800/image_mihsie.png" alt="" /></p> <ol start=&quot