99Winds

What is your return and refund policy?

We are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely happy with your order, we gladly accept returns within 14 days from the date of purchase.

Do you offer free shipping or have any shipping fees?

We are pleased to offer free standard shipping on all orders with a subtotal of $50 or more, before tax and after any promotional discounts have been applied. This is part of our commitment to providing excellent value and convenience for our customers. There are no hidden fees if your cart meets the $50 minimum, shipping is on us!For orders totaling less than $50, a flat-rate shipping fee of $5 will be applied.

How long does it take to process and ship my order?

All orders placed through our store are carefully reviewed and processed within 1 to 2 business days (excluding weekends and public holidays). During this time, we verify payment details, prepare your items for shipment, and package them securely to ensure they arrive in excellent condition.

Do you offer any warranties or guarantees on your products?

Yes, we proudly offer a 30-day satisfaction guarantee on most items in our store. Your satisfaction is extremely important to us, and we want you to feel confident and comfortable with every purchase.