Able Auto Glass

What are the typical questions asked when calling to receive a price quote?

The year, make, and model of your vehicle? If you are not sure, check on your insurance card, and the driver's side door jam will show the year. The model and submodel type typically located on either the rear or side of your vehicle.

How much does it cost for replacement?

Well do you have any of these attachments on your windshield? 1. Blue Shade or band that runs along the top of your windshield horizontally about 6 inches below the roof. 2. Black Dots called a Third Visor Frit around your rearview mirror. 3. Condensation Sensor, Light Sensor, Rain Sensor. 4. Heated - there will be grayish, orange or reddish horizontal lines near the base of your windshield wipers. 5. Has your windshield ever been replaced before?

Do you offer mobile service?

No, all windshield replacements are performed here at our location. It is in a controlled environment out of the elements of rain, snow, sun, and wind.

How long will it take to replace my windshield?

Depending on the type of vehicle you drive, it may take 2.5 to 4.5 hours to replace, including the Safe-Drive-Away-Time. Luxury cars, MPVs, and SUVs seem to take the latter time about 4.5 hours due to extra windshield attachments.

What does Safe-Drive-Away-Time mean?

The time it takes for your vehicle to drive safely after the windshield replacement. There are a handful of urethane manufactures, and they all carry different brands. Each urethane brand will have there own SDAT, so be sure to ask. Here at Able Auto Glass in Houston, TX, we document the time the glass is set and only use BetaSeal Xpress30 with a 30-minute SDAT. The industry term for Safe-Drive-Away-Time is SDAT. If you were in an auto accident before the SDAT, your front windshield could pop out. And, in case of a roller over the roof could crush. The windshield could move if driven, causing

Are your technicians certified?

Our auto glass technician was certified by the National Auto Glass Association, also known as the NGA. Able Auto Glass has certifications by different urethane manufacturers. If you visit our location, we have them posted on the wall in the front office. The urethane that we use now was called Dow™. BETASEAL Xpress30, which we were certified to use. There has been a name change from Dow™ to DuPont™, which occurred in the last quarter of 2019. Dow™ and DuPont™ merged, and there is no change in the formula in their urethane products.

What is the difference between other companies that offer "In House Certifications and the National Auto Glass Certification?"

While we cannot say much about "In House Certification," the National Auto Glass Association was an industry-recognized organization.

What is your warranty on the front windshield replacement?

We offer a lifetime warranty water against leakage when rust is not present on the pinch weld or near the seal.