Absolute IT

Why choose Absolute IT?

Absolute IT is about taking a proactive approach to managing and maintaining your IT infrastructure as if it is our own business. Operating since 2005, you’ll be supported by a team of IT experts. From troubleshooting complex network issues to strategic planning and everything inbetween, our team has the expertise to find the right solution for your business. Find out more about the Absolute IT team here.

What are managed IT services?

Think of us as your internal IT team. With predictable monthly costs including discounted labour rates, discounted hardware and software, allocated monthly hours for proactive maintenance & hardware support as well as a team you know and trust.

What is the process to finding out if managed IT services are what we need?

We have a 4 stage onboarding process: We’ll send you an information sheet to fill out. We will send indicative pricing. We may also recommend an IT audit. If an audit is performed we will collate all of our findings and meet to discuss our recommendations. We implement the recommendations and onboard you as a client.

What if my company already has an internal IT team?

As an MSP, we help in multiple areas here: If your IT team have a large project that they require more man-power or maybe is outside of their knowledge, we can assist. Maybe you need more helpdesk coverage due to reduced IT staff availability. We can manage your licensing. We are cyber security focused, which means we can manage the security for your email system, network, servers or endpoints.

Do you provide Ad-Hoc support to companies?

We do not provide ongoing Ad-Hoc support to companies. We will perform single projects and work with companies that are only looking for temporary support. However, we know that managed IT services are more reliable, transparent, proactive and provide clearer expectations – as such, it is our recommendation.