acg4d

Which documents does KYC verification require?

KYC verification requires a clear photo of one government-issued ID: national ID card, passport, or driver license. Upload a front-facing image showing your name, date of birth, and ID number. Our system processes the verification within subject to verification. After approval, you unlock bank transfer withdrawal options and higher account limits.

Does acg4d support e-wallet, mobile banking, local payment, or online payment transfers?

Yes, acg4d supports deposits and withdrawals via e-wallet virtual account, mobile banking bank transfer, local payment bank transfer, and online payment bank transfer. After KYC approval, verified accounts can request a withdrawal to any of these bank accounts. Processing time for bank transfers ranges from subject to verification depending on bank processing schedules.

What are free bets and free spins, and where do they appear?

Free bets and free spins are promotional credits issued by acg4d to eligible players. Free bets apply only to selected sports markets; free spins apply only to specific slot games. Both appear in your Promotions tab after you meet eligibility criteria (e.g., first deposit, account age, or referral completion). Each offer carries an expiry date and betting requirements — check the promotion details before using.

How is personal information protected?

acg4d encrypts all personal and payment data using industry-standard TLS encryption. Your account is protected by a strong password (minimum 8 characters, mixed case and numbers recommended). Never share your login credentials with anyone, including acg4d staff. Our Privacy Policy details data retention, third-party access, and your rights to request deletion.

Can one user keep more than one account?

Each person may maintain only one account on acg4d. Duplicate accounts, shared login credentials, or accounts registered to the same household violate our terms and risk suspension. Verification documents (ID number, name, email) are linked to a single account. If you forget your password, use the password reset link instead of creating a new account.