Sapia

I cannot click on the ‘continue’ button … it seems to be disabled?

When landing on the Chat Interview you have entered your personal details, but you can’t click on the ‘continue’ button. Make sure you have entered all personal details including first and last name, email, and phone number. When entering your location make sure you have selected one of the options that appears are you begin typing. Click ‘I accept, continue’ check box – there will be a visible tick in the box.

I can’t save my response or get to the next questions?

Next to the text box is an arrow which points to the right. Make sure you click this as it will save the response, and the next question will appear. Remember – using ‘enter’ will create a new line, it won’t allow you to go to the next question. You have to click on the arrow.

There is no scroll bar – how can I review my answers?

Move your mouse to the body of Chat Interview (in the middle of the page) and then scroll up or down. On mobile, just touch the screen at the centre of the window and swipe up or down. This will move the screen and enable you to review responses and change them if need be.

I’ve lost the original link to my Chat Interview – how do I get back in?

If you have started the interview and submitted your personal details including an email address, search for an email from [email protected] with keywords in the title ‘Online Interview Started’. This has your unique link back to your you Chat Interview. Don’t forget to check your spam/junk folder.

How many questions will I be asked and what type of questions are they?

You will be asked between 5-7 text-based questions, and it’s really important that you use between 50-150 words to answer each question. These questions are mainly “behavioural interview questions” and they will generally ask you to provide an example from your personal experience of when you have demonstrated a particular work-based trait or behaviour.