chatbotkit.com

What is ChatBotKit?

ChatBotKit is an AI agent infrastructure platform that allows you to build, deploy, and manage AI agents across apps, websites, and messaging platforms like Slack, Discord, and WhatsApp. Think of it as composable building blocks for AI - connect datasets, abilities, and integrations to launch production-ready agents in minutes, not months.

What makes ChatBotKit different?

Unlike ChatGPT or Claude (which are AI assistants), ChatBotKit is infrastructure for building your own AI agents. Unlike LangChain (which handles orchestration), ChatBotKit handles the full lifecycle - deployment, multi-channel distribution, monitoring, and management. You get production-ready agents that work everywhere, not just prompts.

How does ChatBotKit stand out?

ChatBotKit is the only platform that combines multi-channel deployment (Slack, Discord, WhatsApp, web widgets, and apps), multi-model support (OpenAI, Anthropic, or your own), custom knowledge bases, and enterprise-grade security in one package. Build once, deploy everywhere.

How secure is ChatBotKit?

ChatBotKit is built for enterprise. We include content filtering, data protection, GDPR/CCPA compliance, OAuth integration, and full audit logging out of the box. Your data stays secure with regional storage options and fine-grained access controls.

What is an AI agent?

An AI agent is more than a chatbot - it's an autonomous AI worker that can reason, plan, and execute tasks. Unlike simple chatbots that just respond to queries, agents can access tools, connect to APIs, process documents, and automate real workflows. ChatBotKit helps you build agents that actually run your business. [**Learn more**](https://chatbotkit.com/basics/what-is-conversational-ai).