Human After All

Why native Shopify objects instead of tags and notes?

Because a note is not data and a tag is not a number. The common pattern stores registration answers as a delimited plaintext blob inside the customer's Notes field — editable by any staff member, unreachable by any report, segment, or query. B2B Triage writes typed, namespaced metafields instead. net_terms_days = 30 is an integer, so it supports "greater than 30".

What happens to your companies if you uninstall?

They stay. Shopify records no app-ownership link on a Company, a company location, a contact, a catalog assignment, payment terms, or a tax exemption — so there is nothing for an uninstall to take away. Metafields are the one exception: they carry a reserved $app: namespace, and uninstalling an app genuinely severs those. Companies have no such field. The accounts B2B Triage approves are ordinary Shopify records.

What happens when the EU VAT registry goes down?

On 16 July 2026 we asked VIES, the EU's VAT registry, about IE6388047V — Google Ireland's real VAT number. For 21 minutes the registry called it invalid; Ireland's member-state service was down. Then, with nothing changed at Google, it came back valid. That is the trap. VIES sometimes reports its own outages as "invalid": technically, an HTTP 200 with isValid: false, while the reason hides in a different field.

Does B2B Triage slow down your storefront?

No, and the numbers are measured rather than promised. The registration form ships as a theme app block, not an app embed. It loads only on the pages where you place it; an embed executes on every page of your store, including the ones with no form. The block makes zero third-party requests — no tracker, no CDN font, no analytics pixel, nothing that phones anywhere except your own storefront.