Managed AWS Operations for SaaS and Regulated Software Teams

What is base2Services and what do you do?

base2Services is a global consulting company founded in 2005, specializing in Cloud and IT integration services from concept through to support. We are recognized leaders in Cloud Delivery, Operations, and Management, with expertise in DevOps, AWS, and cloud-native computing. We help organizations build innovative, scalable, and agile solutions through cloud-based technology, with offices in Australia, Germany, USA, Brazil, Canada, and South Africa. We are ISO/IEC 27001:2013 certified and CPS234 compliant, ensuring enterprise-grade security and compliance.

What makes base2Services different from other cloud consulting companies?

base2Services stands out through our unique 'DevOps as a Service' approach, combining consulting and managed services with a fixed monthly fee model. We work as an extension of your development team, not just consultants. Our approach focuses on collaboration, knowledge transfer, and building internal capabilities rather than dependency. We have over 18 years of AWS experience, are AWS DevOps Competency Partners, and maintain rigorous certifications including ISO 27001 and CPS 234 compliance. We operate globally with 24/7 support and have helped hundreds of software teams worldwide.

What is DevOps and how does base2Services approach it?

DevOps is a culture movement that emphasizes collaboration between IT professionals and automation of services. At base2Services, we provide DevOps as a complete managed service covering CI/CD pipelines, infrastructure management, deployment automation, monitoring, security, and expert guidance. Our approach challenges the norm by being disruptive and eliminating unnecessary risks and costs. We work with you to build infrastructure code, design continuous integration processes, and find ways to make your applications perform better. We focus on making management of production environments auto

What is included in your DevOps as a Service offering?

Our DevOps as a Service includes complete CI/CD pipeline setup, GitOps workflows, automated testing and security scanning, zero-downtime deployments, Infrastructure as Code using Terraform and CloudFormation, container orchestration with Kubernetes and ECS, automated scaling based on demand, high availability and disaster recovery planning, performance monitoring and optimization, security hardening and compliance automation, and 24/7 expert support. Everything is included at a fixed monthly fee with no surprise costs or hourly billing.

What are AI Factories and how do they work?

AI Factory is a fully-managed backbone that drops straight into your cloud accounts, giving every AI project a secure baseline with built-in guard-rails, audit trails, and 24×7 monitoring. It eliminates the complexity of AI infrastructure and governance. The platform includes two specialized tracks: Agentic Ops Factory for persona-driven agents and MLOps Factory for machine learning model lifecycle management. AI Factory provides GPU and CPU compute resources, managed Jupyter notebooks, model training and inference pipelines, automated compliance monitoring, bias detection, and comprehensive a

What's the difference between Agentic Ops and MLOps Factory?

Agentic Ops Factory is for developers building persona-driven AI agents. It provides version-controlled prompt libraries, usage guard-rails, and comprehensive audit trails for agent interactions. MLOps Factory is for data scientists training and deploying custom models. It automates reproducible experiments, pipeline orchestration, continuous accuracy checks, and drift monitoring. Both run on the same secure, managed backbone with enterprise-grade security and compliance features.

How do you handle security and compliance?

We believe compliance is about behavior, not just checking boxes. Our approach embeds security behaviors into your organization's DNA through four critical pillars: ISO 27001 compliance, 24/7 monitoring, expert support, and risk mitigation. We are ISO/IEC 27001:2013 certified for information security management, CPS 234 compliant for financial services, and maintain SOC 2 Type II compliance. Our security includes automated compliance monitoring, real-time threat detection, automated incident response, continuous vulnerability scanning, and comprehensive audit trails. Security is built into eve

What compliance frameworks do you support?

We support comprehensive compliance frameworks including ISO 27001 (Annex 5 & 8 controls), SOC 2 Type II, PCI DSS, GDPR, HIPAA, CPS 234, and AWS Well-Architected Security Pillar. Our automated compliance monitoring provides real-time scoring across all design principles with evidence packs for auditors. We maintain rigorous certifications and compliance standards that ensure enterprise-grade security and compliance from day one.