Bio

How does the Bio-Electronics service program differ from others?

A service contract with Bio-Electronics provides for a performance guarantee – that all scheduled maintenance on the contracted equipment list will be performed for the contracted price. Bio-Electronics will do whatever it takes to complete the contracted work for the contracted price. This is a performance contract – not a purchased block of time.

As a customer, how do I know what tests (PMs) have been completed on my equipment?

Retaining readily available documentation of maintenance records is invaluable during accreditation inspections. Various asset and maintenance records and reports can be retrieved from the maintenance portal or requested from the Lincoln Office.

What other reports can I expect to receive as a contracted customer?

On the 4th of the following month, a report set will be sent electronically to designated facility staff. This report will provide an overview of the month’s work including completion rate statistics, Safety Committee Report, Critical Assets Report, and a current Assets Inventory by department. If any additional specific reports are needed, you just need to contact Bio-Electronics’ Lincoln office.