Bonded Matter

How long does it take from order to delivery?

Open Close Every piece is made to order. Production is ca 4 weeks from confirmation. We give you a specific timeline when you order, not an estimate range.Once the piece passes our final quality inspection, delivery is 2–7 business days depending on location with tracking at every stage.

What are your stone and metal standards?

Open Close Every stone we carry is colourless to the eye and free of visible inclusions under any normal viewing conditions. That places every diamond we sell in the top 6% of stones globally. Stones over 1.00 carat are independently certified by the IGI, and the full grading report comes with the piece.Every piece is made in 18K gold or 950PT platinum. There's no 14K.We offer two diamond quality tiers.

Why lab grown diamonds?

Open Close Lab grown diamonds have the same physical structure, chemical composition, and optical properties as diamonds formed in the earth. Created in controlled conditions, they deliver greater consistency in colour, clarity, and cut than the natural supply can reliably achieve.Every stone we sell is graded to the same international standards used for any diamond in the industry.

Can I create something custom?

Open Close Yes. Our concierge service is built for customers who want a piece that doesn't exist in the current range, or who want to work from a specific idea, reference, or story. You can start the conversation from your phone — no showroom visit, no appointment required.

What if something needs adjusting after I receive it?

Open Close Every piece carries a lifetime warranty on materials and construction. If the fit isn't right, we resize it. If something needs attention, we handle it.The 100-day return policy applies if the piece isn't what you expected — no forms, no friction. IGI Certified Diamonds We only work with stones in the top 6% globally, each independently graded by IGI.