Closed Caption Converter

Is it compatible with Mac/Windows/Linux?

Yes, Closed Caption Converter works on all major operating systems. Our web application runs in any modern browser, so it works on Mac, Windows, Linux, and even mobile devices.

Are my files secure?

Absolutely. With our web application, your files never leave your device—all processing happens locally in your browser, so there's no uploading to external servers. For maximum security, our CLI runs entirely on-premise in offline environments. Our cloud API uses enterprise-grade encryption and secure file handling, with files automatically deleted after processing.

Where can I download a copy of the CLI?

To download the CLI, please contact our support team at [email protected]. Each CLI build contains a unique license tied to your account, so we provide personalized download links to ensure proper licensing and security. Our team will send you the appropriate version for your operating system (Mac, Windows, or Linux) along with installation instructions.

My conversion job failed - how do I get help?

Contact our support team at [email protected] and we'll help troubleshoot the issue. To expedite resolution, please include the original file you're trying to convert, your target output format, and any error messages you received. We provide 24/7 technical support to ensure your critical workflows stay running smoothly.

How do I add additional team members?

Team accounts are not currently supported. Each subscription is designed for individual use with unique licensing. If you have multiple team members who need access to Closed Caption Converter, each person will need their own subscription. For organizations with larger team requirements, please contact our support team at [email protected] to discuss potential enterprise solutions.