Cloud Radix

What is an AI Employee?

An AI Employee is a dedicated AI system deployed on physical hardware at your location. It works 24/7/365 handling phone calls, emails, scheduling, data entry, lead qualification, content creation, and more — custom-trained on your specific business. Unlike chatbots that follow scripts, an AI Employee retains full context of every interaction and gets smarter over time.

How is an AI Employee different from a chatbot?

A chatbot answers scripted questions on a website. An AI Employee handles phone calls, emails, chat, and SMS simultaneously across every channel your business uses. It retains complete memory of every customer interaction, learns your operations over time, and runs on dedicated hardware at your premises — not on a shared cloud server. It is the difference between a FAQ page and a full-time hire.

How much does an AI Employee cost?

AI Employee solutions start at $997/month for the Starter package, which covers email management and scheduling. Professional packages with multi-channel support including phone start at $2,497/month. Enterprise solutions with HIPAA compliance and multiple AI Employees are custom-priced. Most businesses see full ROI within 60-90 days.

What can an AI Employee do?

An AI Employee can do anything on a computer a human can do — answer and route phone calls, respond to customer emails, handle live chat, process orders, schedule appointments, qualify sales leads, provide technical support, manage your CRM, generate reports, create content, run social media, build websites, analyze data, and more. Each AI Employee is custom-trained on your specific business processes.

Where does Cloud Radix deploy AI Employees?

Cloud Radix is headquartered in Auburn, Indiana and deploys AI Employees across six Midwest states: Indiana (Fort Wayne, Indianapolis), Michigan (Detroit), Illinois (Chicago), Ohio (Columbus, Cleveland, Cincinnati, Toledo), Kentucky (Louisville), and Wisconsin (Milwaukee). We drive to your location for on-site hardware installation and team training.

Is my data secure with an AI Employee?

Yes. Every AI Employee runs on dedicated hardware installed at your location. Your data never leaves your building. All communications are encrypted at rest and in transit, every action is logged with complete audit trails, and the system is SOC 2 compliant. For healthcare businesses, we offer full HIPAA compliance. There are no shared servers and no third-party cloud dependencies for your sensitive data.