ctlhelp.com redirects to centurylink.com. This page describes the site that domain now serves; the primary profile lives at centurylink.com.
AI VISIBILITY SCOREAS OF 2026-09-01 · ENGAGEMII INDEX
4.0/ 10

▼ 1.0 since Jul 2026

#1,787,116 OF 2,702,035 IN TECHNOLOGY

SCORED BY THE SAME PIPELINE AS 54M+ COMPANIES · SIX ON-PAGE SIGNALS + OFF-PAGE AUTHORITYCHECK ANOTHER SITE →THE INDEX →

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AI Visibility Scorecard

Internet Support

Internet Support

Unclaimed

ctlhelp.com · Technology

Borderline visible. AI bots can crawl Internet Support, but the structured-data signals are thin - you are at real risk of being skipped when buyers ask ChatGPT, Claude, or Perplexity for a recommendation.

AI engines read this profile 1 times

Claude

#1,787,116 of 2,702,035 in Technology for AI visibility

4

AEO Visibility

i

Borderline · 4/10

0

Muse Index Score

i

AI agent readiness

Not agent-ready · 0/100

0

AI Adoption

i

None detected · 0/100

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About Internet Support

from our crawl and measurement

"Get answers to all your CenturyLink internet support questions, including email, WiFi, fiber, modems, web security, secure WiFi and more. Learn more today." That is how Internet Support introduces itself. To AI engines like ChatGPT and Perplexity, though, it is barely visible: it scores 4.0 out of 10.

Our crawl found a readable heading structure. It is missing structured data describing the business, an llms.txt file and a sitemap.

AI crawlers have visited once in our tracking, including ClaudeBot (Anthropic).

Industry · Technology
Last scored · Sep 1, 2026

The 6 signals AI reads

Strong · Good · Fair · Weak

Structured Data

Weak

Organization / LocalBusiness JSON-LD that AI can read.

Content Structure

Strong

Clear headings and answer-style content.

Entity Clarity

Fair

How clearly your brand identity reads to AI.

E-E-A-T Signals

Experience, Expertise, Authority, Trust

Weak

Experience, Expertise, Authority, Trust markers.

Technical AEO

Good

robots.txt, llms.txt, and AI-bot crawl access.

AI Discoverability

Good

Sitemaps and entity links AI can follow.

Off-page authority

How the web signals your brand to AI

Backlinks

Weak

No inbound links found yet.

Domain Authority

Weak

Little domain authority yet.

Reference Presence

Weak

Not in AI knowledge graphs yet.

News & Press

Weak

No press coverage found yet.

Community

Weak

No community discussion yet.

Social Mentions

Weak

No social discussion found yet.

What this score means

Your AEO score measures whether AI search engines - ChatGPT, Claude, Perplexity, Gemini - can actually read your site and cite it in answers. Roughly two-thirds of sites are invisible to them. At 4/10, Internet Support is crawlable but under-signaled - fixable, and the signals above are where to start.

Frequently Asked Questions

How do I return my modem?

Sign in as a guest on the UPS site, pack your modem following these instructions, then drop off the box off at any authorized UPS Shipping Center location near you.

Should I use 2.4 GHz or 5 GHz WiFi?

The difference between 2.4 GHz and 5 GHz WiFi comes down to speed and range. Use 5 GHz for a device closer to the router and 2.4 GHz for a device farther from the router.

Is this your brand?

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The exact fixes for Internet Support

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Which AI engines already crawl you

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Picked for Internet Support: How-To

How to Get Your Brand Cited by ChatGPT, Gemini, and Claude: The Complete AEO Guide

The search landscape has fundamentally shifted. While Google still dominates, millions of users now ask questions to ChatGPT, Gemini, and Claude instead of typing into a search bar.

Continue reading in your free Engagemii portal

Free signup unlocks the full article plus your personalized AEO fix list for Internet Support.

Source & Attribution

Scored by Engagemii on September 1, 2026. Methodology: engagemii.com/aeo/methodology

Source URL: https://engagemii.com/aeo/brands/ctlhelp

Cite this score: Engagemii (2026). "AEO Score for Internet Support." Retrieved from https://engagemii.com/aeo/brands/ctlhelp

Licensed under CC BY 4.0. You may reuse this data with attribution: a visible link to engagemii.com.

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