dewalive link

Can one user keep more than one account?

No. Each person is permitted one account on dewalive link. Multiple accounts linked to the same identity, email, or payment method may be suspended. If you have forgotten your login details, use the account-recovery option on the login page or contact our support team for assistance.

Does dewalive link support BCA, e-wallet, mobile banking, or local payment transfers?

Yes. We support virtual accounts for online payment, e-wallet, mobile banking, and local payment. When you choose a bank transfer during deposit, we generate a unique virtual account number for your transaction. Funds typically arrive within subject to verification. Withdrawal to your registered bank account follows the same process; processing windows vary by bank.

What are free bets and free spins, and where do they appear?

Free bets and free spins are promotional credits tied to specific offers — such as new-account bonuses or tournament promotions. They appear in your account under the Promotions tab and carry terms (expiry date, minimum odds, eligible games). Use them within the stated window; unused credits expire automatically. Contact support if you have questions about a specific offer.

How is personal information protected?

We use SSL encryption to protect all data transmitted between your device and our servers. Your account details, payment information, and transaction history are stored securely and never shared with third parties without your consent. We comply with standard data-protection practices. For full details, review our Privacy Policy.

How do I reach support by email?

You can contact our support team via the Help section in your account or through the contact form on our website. Email inquiries typically receive a response within 24 hours. For urgent issues, use the live-chat option if available. Always include your account email and a clear description of your issue.