DogVaca

Q1: How do I book a service?

Simply click the 'Buy Now - Book Calendar' button on any service, select your preferred date and time, choose the number of dogs, and complete the booking form. You'll receive instant confirmation via email and text.

Q3: Do I need to be home for dog walking or pet sitting?

No, you don't need to be home! We can arrange to pick up a spare key during our initial meet-and-greet, or you can provide access instructions. All keys are kept secure with no identifying information.

Q4: What is your cancellation policy?

We require at least 24 hours' notice for all cancellations. If you cancel within this timeframe, any payments made may be applied toward another event within six months of the original purchase date. Cancellations made less than 24 hours in advance will result in forfeiture of all fees, as we have reserved time on our schedule and may have declined other clients in anticipation of your pet's visit.

Q5: Are you insured and bonded?

Yes! DogVaca is fully insured and bonded. We carry comprehensive liability insurance and are bonded to protect both you and your pets.

Q6: What if my dog has special needs or medications?

We're experienced in caring for dogs with special needs, medical conditions, and medication requirements. During our meet-and-greet, we'll discuss your dog's specific needs and create a customized care plan.