Ecommerce Email Marketing & Automation

How does Drip's email marketing automation platform work?

Drip is the email marketing platform that empowers B2C businesses that sell digital or physical goods online – from creators and e-commerce brands to travel and education companies – to convert prospects into lifelong buyers. Using smart segmentation and automation, Drip sends the right message at the right time. It's powerful enough to grow with your business, yet simple enough to get you up and running quickly, helping you supercharge your marketing and turn it into a revenue-driving machine.

What's the setup process like to start using Drip?

Getting started is easy. Connect your online store, learning, or booking management platform to Drip, import your email list, and activate your first campaign or workflow. With built-in templates and ready-to-use automation, you'll be up and running in no time.

How soon will I see results after using Drip?

Drip provides built-in marketing strategies and tools to help you be successful right from the start. Drip's prebuilt workflows and email templates let you launch effective marketing strategies from day one without being a marketing expert. By delivering the right messages at the right time, you'll see increased engagement, conversions, and revenue faster.

How does Drip's segmentation feature improve email performance?

Segmentation means sending the right message to the right audience. Drip dynamically groups your customers and prospects based on behavior, engagement, and purchase data so your campaigns are more relevant, more effective, and easier to manage. Customers of Drip who use segments earn 5x more revenue than those who don't.

What kind of training and support does Drip offer?

Drip's support team will be there for you every step of the way. From free onboarding to expert guidance on marketing best practices, deliverability, and compliance, our team has your back. All paying customers have email support Monday–Friday, 9am–5pm CT. Customers on $99/mo+ plans also get live chat support during these hours. If you have more than 17,500 people on your list, we'll migrate you from your current platform to Drip and provide personalized onboarding support for your first 90 days.

Can I integrate Drip into my current online store, booking platform, or learning management system?

Yes. Drip offers 50+ integrations including Shopify, BigCommerce, WooCommerce, and more.

What does Drip's pricing look like?

Your cost is based on the number of active people in your account and the volume of emails you send each month. Drip provides sophisticated features like automated campaigns and smart segmentation that are typically found in much more expensive enterprise-level solutions, making them accessible to small businesses.

Is Drip compliant with email laws and deliverability best practices?

Yes. Drip follows GDPR, CAN-SPAM, and other compliance standards. Our deliverability experts help ensure your emails land in inboxes, not spam folders, so your campaigns work as intended.