DriveSavers Data Recovery Services

Can the data be recovered?

Since 1985, DriveSavers has recovered data from all digital storage media. We have successfully recovered data from over 200,000 devices with every type of data loss, including deletion, mechanically failed, burnt, wet, and crushed.

What about my original device warranty?

All data recoveries are performed in accordance with standards set by leading hard drive, smartphone, and data storage manufacturers. All leading manufacturers authorise DriveSavers to open sealed device mechanisms; our data recovery process will not void your original warranty and allows you to receive an in-warranty device replacement from the manufacturer.

How do you return my data; what does it look like?

In most cases, we can restore the original folder structure of the device. The recovered data is transferred onto a new storage device and shipped back to you along with the original device. Your package will include easy-to-follow instructions and links to support videos on how to review, use, and back up your recovered data.

Do you offer a remote data recovery service?

In certain situations, DriveSavers provides unparalleled remote data recovery service for data loss situations that do not involve mechanical or physical damage. It may be a recovery option for RAID, NAS, and SAN systems, hardware too large to ship (i.e. large servers), and for highly sensitive data that needs to stay on-premises.

How do I pay?

Payment is collected when the recovery is complete, before shipping or pickup. You do not need to provide payment to start the data recovery process. DriveSavers accepts all major credit cards. Purchase orders and NET terms can be provided for approved corporations and government institutions.

What's your success rate?

DriveSavers has the highest success rate in the industry. This is attributed to an in-house research and development (R&D) team, close relationships with device manufacturers, and over 40 years of experience.

How do I get my device to DriveSavers?

Call us 24/7 to set up a data recovery, and we will email you a free overnight shipping label. We only need the storage drive. You can ship the entire laptop or desktop if you prefer; however, we do not need the whole computer. You or an IT professional can remove the hard drive or solid-state drive from the system.

How long does it take?

Our Standard Service is completed within 1-2 Business Days; it is the fastest Standard turnaround time in the industry at 24 to 48 hours during regular business hours, Monday through Friday. We also offer a 5-7 business day Economy Service (10–14 business days for smart devices) and a non-stop 24/7 Priority Service.