Dynamics 365 Group

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a suite of cloud-based enterprise resource planning (ERP) and customer relationship management (CRM) applications. It unifies financials, operations, sales, customer service, and more into a single platform, helping businesses streamline processes and make data-driven decisions.

What is Dynamics 365 Business Central?

Dynamics 365 Business Central is Microsoft's ERP solution for small and mid-sized businesses. It manages financials, supply chain, sales, and operations in one system — replacing QuickBooks, Sage, or other entry-level accounting software with an enterprise-grade platform that scales with your business.

How long does a Dynamics 365 implementation take?

A focused Business Central deployment can go live in 8-12 weeks. Enterprise-scale Finance & Operations implementations typically run 4-8 months. Timeline depends on scope, data migration complexity, and the number of integrations required.

What industries does Dynamics 365 Group serve?

We specialize in manufacturing, distribution, retail and e-commerce, professional services, and healthcare. Our consultants have hands-on experience in each industry's specific workflows, compliance requirements, and operational challenges.

How much does a Dynamics 365 implementation cost?

Implementation costs depend on modules selected, user count, customization needs, and data migration complexity. Business Central implementations typically start in the range of $25,000-$75,000, while enterprise Finance & Operations projects range from $100,000-$500,000+. We provide detailed scoping and ROI analysis before any commitment.

Can you migrate data from our existing ERP or CRM?

Yes. Legacy system migration is one of our core strengths. We've migrated data from SAP, Oracle, Sage, QuickBooks, Salesforce, and dozens of other platforms into Dynamics 365 with full data validation and integrity checks.

What's the difference between Dynamics 365 Business Central and Finance & Operations?

Business Central is designed for small to mid-sized businesses with straightforward needs — financials, inventory, sales, and purchasing. Finance & Operations (now Dynamics 365 Finance + Supply Chain Management) is for larger enterprises with complex manufacturing, multi-entity structures, and advanced supply chain requirements.

Do you provide ongoing support after go-live?

Yes. We offer tiered support packages including help desk access, proactive monitoring, user training, system upgrades, and quarterly health checks. Our 99.2% client retention rate reflects our commitment to long-term partnership.