e-vos

What Services Do You Offer

We offer our clients a wide range of IT support services including network setup and management, hardware and software installation, cybersecurity solutions, data backup and recovery, business continuity and disaster recovery planning and remote support.

Do You Offer On-Site Support

Yes, we offer both on-site and remote support services. Our support technicians can visit your location to resolve issues that cannot be handled remotely.

What are Your Pricing Plans

We offer easy to understand pricing plans based on the services you require. We do not require long term contracts and offer support with no monthly minimums. Contact us for a free quote!

What Are Your Business Hours

Regular business hours are Monday through Friday 8am to 5pm. We are off on Federal Holidays, but we have after hours support available for clients who need that level of assistance.

What Types of Business Do You Support

We support almost any type of business in the SMB market. We can handle all of your IT needs or work with your in house IT team. If your business is one that is not a good fit for us then we will tell you up front and help you get to the right resources for your business needs.

Is e-vos a Compliance Company

We are not a compliance company, we just do IT support. However, we work with clients who have all levels of compliance needs from HIPAA to CMMC 2.0 and are capable of working with your compliance team to develop the controls and procedures you need that relate to your technical systems.

Is e-vos a Managed Services Provider

While we offer the same level of IT service for clients we are not a traditional MSP because we do not charge monthly management fees for devices, we do not have long term contracts and we do not require monthly minimums. We are a break and fix IT support shop so our clients only pay for what they use.

How Do I Submit a Trouble Ticket

We believe you should speak to someone who can solve your problem, not an answering service that triages the ticket. If you call our office a tech will answer who can troubleshoot the problem or dispatch an onsite support call. If we are busy or outside of business hours you will receive our voicemail and we return calls as soon as we are available. You can also email our support team to request a call or a tech to come onsite.