erek2 41

Which documents does KYC verification require?

We require a valid government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or rental agreement dated within the last 3 months). Upload both documents through your account settings. Standard verification window is subject to verification to 2 hours. Once approved, you can deposit and play immediately.

How long does a withdrawal request take to review?

Withdrawal requests are processed within a standard window. e-wallet, mobile banking, local payment, and online payment typically deliver funds within subject to verification. e-wallet and mobile banking may take subject to verification depending on your bank. We do not guarantee exact times; processing windows depend on payment-provider availability and account verification status.

What are free bets and free spins, and where do they appear?

Free bets and free spins are promotional offers that may be credited to your account under specific conditions. They appear in your account dashboard under "Promotions" or "Active Offers." Each offer carries terms (minimum odds, expiry date, eligible games). Read the promotion details before using them.

How do I send a data-deletion request to erek2 41?

To request data deletion, contact our support team through the Help section in your account. Provide your account email and a clear statement that you wish to delete your account and associated data. We will confirm receipt and process your request within a standard window. Note that some data may be retained for legal or regulatory compliance purposes.

What is the process for opening a support ticket?

Log into your account and navigate to the Help section. Click "Contact Support" and select your issue category (account, payment, game rules, technical). Describe your problem clearly and submit. Our support team will respond within a standard window. You can track ticket status in your account dashboard. For urgent issues, use the live chat option if available.