eSignatures.com

Does eSignatures.com issue legally binding contracts?

Yes. Contracts issued with eSignatures.com are legally binding for almost all common business and personal transactions in most countries. eSignatures.com complies with the requirements of the U.S. ESIGN Act, UETA, HIPAA, 21 CFR Part 11, the European Union eIDAS Regulation (Electronic Signature level, not Advanced or Qualified), the Canadian UECA, the UK eIDAS and ECA, the Australian Electronic Transactions Act (ETA), the New Zealand Electronic Transactions Act (ETA), and the South African ECTA. eSignatures.com is also designed to support GDPR-compliant processing and storage of personal data.

How does eSignatures.com handle security and privacy?

eSignatures.com is designed for serious security and privacy without unnecessary complexity. All contracts include tamper-evident audit trails, data is handled under ISO 27001-based security practices, and personal data is processed in line with GDPR principles. eSignatures.com does not sell contract data to third parties, and the focus is on keeping documents safe, traceable and easy to access when needed.

How do recipients sign documents with eSignatures.com?

Recipients receive a unique link by email or SMS. They tap the link, review the contract in a clean, mobile-friendly layout, fill in any required fields, and tap “Sign” to complete the process. Once all required parties have signed, everyone receives a finalised copy and the full audit trail is stored with the contract.

Does eSignatures.com work on mobile devices?

Yes. eSignatures.com is designed to be mobile-first. Contracts are displayed as responsive, readable pages instead of static PDFs, so text is easy to read, fields are easy to tap, and signers do not need to pinch-zoom or scroll awkwardly. This makes the signing process faster and clearer for both customers and staff, especially when most people sign on their phones.

Does eSignatures.com use PDF files to sign contracts?

No. eSignatures.com deliberately avoids using rigid PDF files for the signing experience. Instead, contracts are created as editable, mobile-friendly templates that adapt to different screen sizes. This makes documents easier to read, reduces errors, and avoids many of the common mobile issues associated with traditional PDF forms.

Is eSignatures.com suitable for high-volume teams?

Yes. eSignatures.com is built for teams that send contracts every day, from dozens up to thousands per month. The dashboard, templates and Contract Links are designed to stay fast and usable at scale, so operations, insurance, health and SaaS teams can keep sending and tracking large volumes of contracts without adding unnecessary complexity.

How can I tell the status of a document sent for signing through eSignatures.com?

Every contract appears in a real-time dashboard where you can see whether it has been sent, viewed, signed, or completed. You can open any contract to review the full audit trail of the signing process, adjust content or recipient details when needed, and send reminders to recipients.

Does eSignatures.com have an API and integrations?

Yes. eSignatures.com provides a clean REST API for embedding signing into your own product, along with webhooks for tracking status changes such as “sent”, “viewed”, and “signed”. eSignatures.com also connects to automation tools like Zapier, so you can trigger sending, tracking, and storage of signed documents without building everything from scratch. The same transparent, pay-per-use pricing applies whether you send via the dashboard, API or automations.