AI Customer Experience Audits & Training

I'm worried my current standards/playbook might not meet the required quality.

We collaborate with you to coach your managers and refine your playbook, ensuring high-quality evaluations and training materials.

What if I don’t have enough customer interaction data?

We specialize in data collection and can guide you on which data to capture and how to efficiently acquire it.

How much does this cost, and will it save or make us money?

Our solution is priced flexibly to match your needs, with a proven track record of delivering measurable ROI through improved efficiency and enhanced customer experiences.

We have other initiatives underway and may lack the bandwidth for a new system.

Evalyn integrates seamlessly into your existing processes, delivering quick wins that complement your current projects without overwhelming your team.

How does pricing and contracting work?

We offer flexible contract terms designed to evolve with your business, ensuring you stay in control while benefiting from our ongoing support.

Who will spearhead this initiative within our organization?

We partner closely with your team to drive implementation, providing dedicated support and clear ownership to ensure a smooth transition.

How does Evalyn keep my data secure and private?

We adhere to strict data security protocols and use advanced encryption to protect your data. We also integrate with your existing systems, keeping your data on your own servers.

What systems and platforms does Evalyn integrate with?

Evalyn integrates with your existing systems, including CRM, call center software, and other customer support tools. Salesforce, Five9, CallRail, Nextiva, and more.