Every Cleaning

What is the minimum time per cleaner visit?

The minimum amount of time a cleaner can visit is two hours. This minimum ensures the customers get the best out of each visit and is economical for our cleaners. During that time, our cleaners are happy to undertake all appropriate cleaning services you may require.

How does Every Cleaning allocate a cleaner to customers?

We usually aim to provide customers with available cleaners in their area that come highly recommended. In addition to cleaners' vetting, we constantly ask for customers' feedback to enable quality decision-making.

How do we vet our cleaners?

We are selective of the cleaners we recruit. We generally aim to recruit cleaners with significant cleaning experience and not less than six months' experience. Cleaners are carefully vetted, and background checks are conducted. Cleaners are required to provide references from previous cleaning work to ascertain their experience, suitability, and reliability.

Can I request a change of cleaner?

We want to ensure you are always satisfied with our services, so contact us if you wish to change your cleaner at any point. We aim to provide a replacement cleaner as quickly as possible.

Can the cleaner access the house while the client is out?

While staying home while cleaners are doing their work may be desirable, some customers prefer to be out. There are certainly benefits to both circumstances; waiting for means that the client can build a rapport with the customer while pointing out areas of utmost cleaning priorities. Staying out means clients can go about their other duties and return to a clean home.