Fascination :: Custom Jeans Tailoring

01 How long does it take to receive my custom jeans?

Your custom jeans will be delivered within 2-3 weeks from the order date. This includes production time (10-12 days) and shipping (2-3 business days). You'll receive tracking information once your order ships.

02 How do I take my measurements correctly?

We provide a detailed measurement guide with video tutorials. You can also schedule a virtual fitting session with our experts who will guide you through the process. Our digital measurement tool makes it easy to get accurate measurements in just 3 minutes.

03 What if my jeans don't fit perfectly?

We offer a Perfect Fit Guarantee. If your jeans don't fit exactly as you want, we'll adjust them for free or remake them if necessary. Simply contact our customer service team within 30 days of receiving your order.

05 How do I care for my custom jeans?

Each pair comes with detailed care instructions. Generally, we recommend washing your jeans inside out in cold water and hanging them to dry. For raw denim, we suggest waiting 6 months before the first wash to develop natural fading patterns.

06 Do you ship to all locations in Canada?

Yes, we offer free shipping to all provinces and territories in Canada. Remote locations might require additional delivery time, but we ensure every customer receives their custom jeans. All shipments are tracked and insured.