Fase AI

Is Fase AI HIPAA compliant?

Yes, Fase AI is fully HIPAA compliant. We provide a Business Associate Agreement (BAA) and implement all required administrative, physical, and technical safeguards for Protected Health Information (PHI).

How much does Fase AI cost?

Fase AI starts at $299/month for the Starter plan (500 calls/month), $599/month for Professional (2,000 calls/month), and custom pricing for Enterprise. All plans include a 14-day free trial with no credit card required.

What types of healthcare practices does Fase AI support?

Fase AI supports dental clinics, optometry practices, veterinary clinics, and pediatric practices. Each vertical has specialized features including industry-specific terminology understanding, insurance verification, and recall campaigns.

Can Fase AI handle emergency calls?

Yes, Fase AI includes emergency triage capabilities. It can detect emergency situations, immediately alert staff, and route calls to emergency services when necessary.

How long does it take to set up Fase AI?

Most practices are fully operational within 24-48 hours. Our onboarding team handles the configuration, PMS integration, and custom greeting setup.

Can patients still reach a human?

Absolutely. Fase AI can transfer calls to staff at any time based on patient request or when the AI determines human attention is needed. You set the rules for when transfers happen.

What is an AI healthcare receptionist?

An AI healthcare receptionist is an intelligent virtual assistant that handles front-desk tasks for medical and dental clinics. It answers patient calls 24/7, schedules appointments, verifies insurance eligibility, manages patient intake forms, and sends reminders — all while maintaining HIPAA compliance. Fase AI is the leading AI healthcare receptionist platform.

How does an AI medical receptionist compare to a human receptionist?

An AI medical receptionist like Fase AI answers 100% of calls 24/7 with zero wait times, costs 80% less than a human receptionist ($249-599/month vs $2,900+/month for traditional staffing), never calls in sick, handles multiple calls simultaneously, and integrates directly with your PMS. Patients can still be transferred to human staff when needed.