Cooke & Associates

Do I need to bring copies of my forms to my interview, even though I submitted them online?

Yes. Please print each and every form, and bring paper, hard copies to your interview. The forms you submit online are for investigator reference only. The paper, hard copies that you bring to your interview will become your background file.

What should I do if I need to update a form after I have submitted it?

You have two options: Submit an email with the updated information to your investigator and [email protected] Complete a new form, starting from the beginning. If you choose this option, please send an email to your investigator and [email protected] to notify of the date and time that you submitted an updated response.

What if I don’t know a reference’s email address?

It is your responsibility to call your references to collect current telephone numbers and email addresses.

What if I don’t know my neighbors?

We are required by law to contact your neighbors. They do not need to know you personally. Neighbors provide valuable information about the type of neighbor you are, how you maintain your property, and activity at your residence. Please knock on doors, introduce yourself, and explain that you have applied for a job that requires a background investigation.

What if I don’t remember exact dates of citations or employment?

It is okay to estimate, as long as you make it clear that you are estimating. You will have an opportunity to discuss details with your investigator during the interview.