AI Visibility Scorecard
Freshworks
freshworks.com · Technology
Well-positioned for AI search. The breakdown below shows where Freshworks is still leaving points on the table.
AI engines read this profile 21 times
Claude · Amazon Alexa · ChatGPT · Apple Intelligence
#13 of 2,705,528 in Technology for AI visibility
100
8
AEO Visibility
iVisible · 7.7/10
0
Muse Index Score
iAI agent readiness
Not agent-ready · 0/100
?
AI Adoption
iNone detected · -/100
About Freshworks
from our crawl and measurement
Freshworks works in Technology. To AI engines like ChatGPT and Perplexity it is one of the more visible businesses we measure, scoring 7.7 out of 10.
Almost none of the machinery AI engines read is present, including structured data describing the business, an llms.txt file, a sitemap.
AI crawlers have visited the site 5 times in our tracking, so the engines are already looking.
The 6 signals AI reads
Strong · Good · Fair · Weak
Structured Data
Weak
Organization / LocalBusiness JSON-LD that AI can read.
Content Structure
Strong
Clear headings and answer-style content.
Entity Clarity
Good
How clearly your brand identity reads to AI.
E-E-A-T Signals
Experience, Expertise, Authority, Trust
Good
Experience, Expertise, Authority, Trust markers.
Technical AEO
Good
robots.txt, llms.txt, and AI-bot crawl access.
AI Discoverability
Good
Sitemaps and entity links AI can follow.
Off-page authority
How the web signals your brand to AI
Backlinks
Strong
Inbound links from other sites.
Domain Authority
Good
Established authority for your domain.
Reference Presence
Weak
Not in AI knowledge graphs yet.
News & Press
Weak
No press coverage found yet.
Community
Good
Forum and community discussion.
Social Mentions
Good
Social discussion and mentions.
What this score means
Your AEO score measures whether AI search engines - ChatGPT, Claude, Perplexity, Gemini - can actually read your site and cite it in answers. Roughly two-thirds of sites are invisible to them. At 7.7/10, Freshworks has a working base to build on - fixable, and the signals above are where to start.
Is this your brand?
The exact fixes for Freshworks
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The AEO Checklist Every Small Business Owner Needs Right Now
Your potential customers are asking ChatGPT, Gemini, and Claude questions about your product category. These AI models are giving answers without sending traffic to your website. You're not losing rank. You're losing visibility entirely.
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Source & Attribution
Scored by Engagemii on May 11, 2026. Methodology: engagemii.com/aeo/methodology
Source URL: https://engagemii.com/aeo/brands/freshworks
Cite this score: Engagemii (2026). "AEO Score for Freshworks." Retrieved from https://engagemii.com/aeo/brands/freshworks
Licensed under CC BY 4.0. You may reuse this data with attribution: a visible link to engagemii.com.
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