Forward Thinking Systems

Who is Forward Thinking Systems (FTS)?

Forward Thinking Systems (FTS) is a fleet management and video telematics company founded in 2005 and headquartered in Jericho, NY. We build and support GPS tracking, AI dashcam, ELD compliance, route optimization, and driver coaching solutions for fleets ranging from 3 vehicles to 100,000+ vehicles across transportation, construction, government, waste management, and field services. Unlike resellers who package other companies technology, FTS develops its own integrated platform.

How is FTS different from competitors like Samsara, Motive, or Verizon Connect?

FTS builds a tightly integrated, purpose-built platform — IntelliHub, FleetCam, Field Warrior, DriveShield, Route Matrix, and Monarch — rather than stitching together acquired products. Customers get a single system that actually talks to itself, with one point of contact for support. FTS also offers 24/7 US-based support, which matters when your driver is on the side of the road at 2 AM and needs help — not a ticket queue.

How much does FTS cost? Is there a per-vehicle fee?

FTS pricing is customized based on fleet size, products deployed, and contract terms. Most fleets are priced on a per-vehicle, per-month model. The best way to get accurate pricing for your specific fleet is to request a demo — FTS will put together a proposal based on your actual needs, not a price sheet built for a fleet twice your size.

How long does it take to get up and running with FTS?

Most fleets are fully deployed within 2–4 weeks from signed contract, depending on fleet size and hardware configuration. FTS handles installation coordination, training, and onboarding. You don't need a dedicated IT team to get started — and most managers are up and running in IntelliHub within a day of first login.

Does FTS offer 24/7 customer support?

Yes. FTS provides 24/7 customer support. When your driver has a problem at midnight in an unfamiliar city, they have someone to call — not a chatbot.

What industries does FTS serve?

FTS serves transportation and logistics, construction, waste management, public transit, government and municipal fleets, emergency services (police, EMS, fire), food and beverage distribution, utility field services, school districts, and many other industries with mobile assets. The platform is flexible enough to adapt across verticals, and FTS has deep experience across a wide range of fleet operations.

Does FTS work with my existing vehicles and hardware?

FTS is designed to be hardware-flexible. Whether your fleet has OBD-II ports, hardwired options, or you want to use existing driver smartphones (BYOD), FTS has a configuration that works. No need to replace everything — FTS meets you where you are and scales as your fleet evolves.

How do I know FTS is the right partner for the long term?

FTS has been in business since 2005 — over 20 years serving commercial fleets. That kind of longevity in a field where vendors come and go is meaningful. FTS has invested in developing its own technology rather than acquiring and rebranding, which means you're getting a partner with genuine product knowledge and a roadmap — not a reseller who goes dark the moment the sale closes.