Sana Commerce

What makes Sana Commerce different from other B2B e-commerce platforms?

Most B2B platforms keep their own copy of your data and sync to the ERP overnight. Sana Commerce doesn't. It reads pricing, stock and customer terms directly from SAP or Microsoft Dynamics the moment a buyer loads the page, so your online store and your back office can never disagree.

How long does a typical Sana Commerce implementation take?

Implementation length depends on the complexity of your ERP setup, the number of catalogues, and any custom workflows. Our team of specialists stay in touch of you every step of the way, and transparent communication allows timelines to be scoped during the discovery phase.

Does Sana Commerce require middleware or a separate integration layer?

No. Sana Commerce connects directly to SAP and Microsoft Dynamics using the ERP's native data structures. There is no middleware to license, host or maintain. This means there is no second database to keep in sync, and pricing, inventory and customer logic only need to be configured once, inside the ERP.

What types of B2B orders can buyers place online?

Buyers can place standard orders, repeat orders, quote-to-order requests, split orders, and orders against customer-specific catalogues, contracts and credit limits. They can also view order history, invoices, shipment status and account balances. Approval workflows and multi-address shipping are supported where they exist in your ERP configuration.

How does Sana Commerce handle customer-specific pricing and agreements?

Customer-specific pricing, discounts and contract terms are read live from the ERP each time a buyer logs in. If a buyer has a negotiated price for a product, that is the price they see. If their payment terms are Net 60, that is what applies at checkout. Nothing is duplicated or cached.