InsureLine

Can you renew car insurance over the phone?

Yes! An awesome feature that InsureLine Brokers provides is an online renewal request experience. Our auto insurance advisors can complete your ICBC renewal completely over the phone or email. Whether you’re relaxing on the couch or taking a break at work, we’re ready to help get your renewal off your to-do list. You’ll even receive an email to your inbox after with a copy of your documents.

What information should I have with me when I call?

You will need: Your drivers license Your access to e-mail A credit card for payment or; If you plan to switch to monthly pay, you will need a scanned void cheque or pre-authorized debit form to email.

How do I renew my car insurance online?

As a InsureLine client, you have options on how you’d like to renew your car insurance.

If I renew over the phone, how do I get my decal?

Once the renewal is complete, we will mail you a stamped hardcopy of your documents along with your decal. If you need to use your vehicle before receiving your decal, you may do so without a current decal, however, once you receive your decal, it must be displayed. Law enforcement have been advised that there may be some people driving without a current decal.

How do I renew my car insurance after it expires?

Even if your insurance has already expired, InsureLine brokers can look after it over the phone or by email. Of course, you’ll want to be mindful not to drive your vehicle until it’s renewed and to get your insurance renewed as soon as possible, but a plate can be renewed after your insurance has expired.