Greenline Processing

What kind of customer support do I have access to?

GreenLine Processing provides round-the-clock customer support 365 days of the year. Though we pride ourselves on our high uptimes, we know that downtime and network errors can occur. Should you experience a glitch, we’re here to get you back online as quickly as possible.

When will I receive funds after processing a transaction?

The timeline for funds to appear in your merchant account will be negotiated in the application process. It depends on several factors, including how often you choose to send in batches and what bank you use. For businesses with strict cashflow requirements, options such as Fast Track Funding let you receive funds as quickly as the same business day.

How do I choose a payment processor?

When opening a merchant account, you’ll soon find there are hundreds of card processing companies and dozens of payment methods to consider. A few factors to keep in mind are: Reputation and credentials.

How soon can I start processing payments?

It depends on the size of your business and what kind of processing solution you opt for. A smaller business will have its card processing up and running relatively quickly. Larger companies with multiple locations and terminals take a little longer to set up. Additionally, mobile processing is faster to set up than a traditional countertop POS system.

What type of POS terminal do I need?

The best POS terminal for your business is determined by the kinds of payments you want to accept and where your transactions will occur. A brick-and-mortar retail store likely needs a countertop system, while a business that frequents farmers’ markets and pop-ups could choose a mobile POS. We work with you to assess what types of terminals will serve you best.