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How do i clean it?

Wipe the grinding head with a dry cloth after each use to clear away nail dust. Avoid submerging the unit in water — it's not designed to be waterproof. check_box

Can I use this on a puppy?

Yes, at the lowest speed setting — starting early is a good way to keep nail care from ever becoming something they associate with fear. check_box

What's the battery life, and how long does it take to charge?

[XX] hours of continuous run time on a full charge, via USB-C in about [XX] hours. check_box

How do I introduce this to a dog who's scared of clippers or grinders?

Start with the grinder off completely — let your dog see and sniff it for a few days. Once they're relaxed around it, turn it on nearby (not touching) for a few seconds at a time. Only move to touching a nail once they're calm through that. Most dogs take one to three weeks to get fully comfortable, which is exactly why our guarantee window is 90 days. check_box

Will it work on my large breed's thick nails?

Yes — the high-torque motor is built specifically not to stall under the pressure a thick nail requires, which is the #1 complaint about cheaper grinders. check_box