haxorus

How do I reset a forgotten password on haxorus?

Click "Forgot password" on the login screen. Enter your registered email address. haxorus will send a password-reset link within subject to verification. Click the link in your email, create a new password, and log in immediately. If you do not receive the email, check your spam folder or contact our support team by email. Password resets expire after 24 hours for security.

How long does a withdrawal request take to review?

Withdrawal requests are reviewed within subject to verification for DANA, e-wallet, and mobile banking. Bank transfers (local payment, online payment, e-wallet) typically take 24–48 hours because they pass through additional regulatory verification steps. Once approved, funds leave our account and reach your wallet or bank.

What kind of welcome offer does haxorus list for new accounts?

We offer an attractive welcome bonus for new account holders on their first deposit. Eligibility requires a successful KYC verification and a qualifying deposit amount. The bonus must be claimed within 7 days of account opening. Terms apply — bonus funds are subject to a turnover requirement before withdrawal is permitted. Exact bonus structure is detailed in the promotions page.

What account-control tools does haxorus provide?

haxorus provides account settings where you can update your email, phone number, and address. You can also view your full transaction history, pending withdrawals, and bonus balance. Password changes are available at any time. Additional controls cover notification preferences and deposit history filtering. All changes take effect immediately.

How do I reach support by email?

Contact our support team by emailing [email protected] or the email address shown in your account settings. Include your account username and a description of your question or issue. Response times are typically 2–4 hours during standard business hours. Urgent issues — such as account lockout or stalled withdrawals — are prioritized.