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What is DIVA 360° and how does it help aesthetic and wellness clinics?

DIVA 360° is an AI voice agent built for aesthetic and wellness clinics, including med spas, dermatology, plastic surgery, and wellness practices. It answers every call, text, and booking request, 24/7, so your team spends less time on the phone and more time with patients.

Is DIVA 360° built for my specific specialty, or is it a generic AI receptionist?

DIVA 360° is built specifically for aesthetic, wellness, and dermatology clinics, not configured as a generic AI receptionist. Every DIVA deployment starts with a design sprint on that specific practice, where we map its call patterns, patient types, and KPIs before building the agent. Generic AI receptionists run the same script for every caller regardless of specialty.

Does DIVA replace my front desk or EHR system?

No. DIVA works alongside your existing team and systems. Your staff keeps working the way they do today, DIVA handles the phone and books directly into your existing schedule.

Is DIVA a generic AI receptionist, or is it built for my clinic specifically?

Every DIVA agent is configured for your clinic, your treatments, your workflows, your escalation rules. It knows the difference between a routine follow-up and a new consult, and routes each one accordingly, not a one-size-fits-all script.

How is DIVA 360° different from other AI voice agents for clinics?

Most AI vendors deploy an agent, set it up, and hand it over. DIVA 360° runs a time-boxed design sprint on your practice first, defines the KPIs that matter to your business, and then improves the agent against those numbers every month. The system is designed around your practice, not configured from a template.