SMS, WhatsApp & Voice Platform for CRM

How does HelloSend integrate with CRM platforms?

HelloSend seamlessly integrates with CRM platforms such as Zoho CRM, Pipedrive, HubSpot, Zendesk, Salesforce, and Microsoft Teams. This integration allows you to send SMS (text and WhatsApp) directly from within your CRM, streamlining communication.

What types of messaging does HelloSend support?

HelloSend supports SMS, MMS, and WhatsApp messaging, including both personal WhatsApp and WhatsApp Business API. It also supports voice calling through Twilio.

Can I automate my messaging workflows with HelloSend?

Yes, HelloSend allows you to automate workflows with triggers, schedules, personalized templates, and CRM-synced sequences for SMS, WhatsApp, and Voice, reducing manual tasks.

How does HelloSend enhance customer engagement?

HelloSend enhances customer engagement through personalized SMS and MMS, WhatsApp messaging with rich media, two-way conversations, and voice calls for real-time interactions. It also provides automated workflows and personalized templates.

What kind of customer support does HelloSend offer?

HelloSend provides customer support via live chat, email, a book-a-demo option for product walkthroughs, and help center documentation for CRM integrations such as Zoho, Pipedrive, Zendesk, and more.

What is HelloSend's new voice call feature, and how does it work?

HelloSend's voice call feature allows users to make and receive VoIP-based calls directly within Zoho CRM and Pipedrive using their Twilio number. It includes call logging, analytics, voicemail, and call routing for seamless communication.