BitFuFu Helpdesk

What is FuFu Earns ?

<h1 id="dcolord31717fufuearnscanbeusedtopayforbitfufusproductsandservicesitcanbeobtainedthroughparticipationinbitfufuactivities">${color}[#d31717]( FuFu Earns can be used to pay for BitFuFu's products and services. It can be obtained through participation in BitFuFu activities)</h1> <p><img src="https://storage.crisp.chat/users/helpdesk/website/6da5b5c64a4c4000/5aww5yqx6yer_1c19fur.png" alt="" /></p> <p>** <a href="https://www.bitfufu.com/dashboard/rewards">Click here to check my FuFu Earns</a>**</p>

How to complete the KYC verification?

<h2 id="theimportanceofkyc">The importance of KYC</h2> <p>Know your customer (KYC) is a process that verifies the identity of the customer. Bitfufu requires that all customers complete the KYC before purchasing our mining products. KYC is used to comply with local anti-money laundering, anti-terrorist financing, and other relevant regulations and policies. By providing identification authentication, we can better protect customer accounts, decrease the possibility of fraud, and provide customers with better service. We will strictly protect the personal information

KYC Levels and Limits

<h2 id="1thecurrentkycnbspidentityverificationlevelincludespersonalverificationandenterpriseverification">1. The current KYC  "Identity Verification Level" includes 【Personal Verification】and 【Enterprise Verification】.</h2> <p><strong>Personal Verification</strong> has two levels:</p> <ul> <li><p>Lv.1:  Basic verification</p></li> <li><p>Lv.2:  Advanced verification</p></li> </ul> <p>Based on verification level, BitFuFu supports various transactio

What is FuFu Points ?

<h1 id="dcolord31717ourpaymentsystemhasbeenfullyupgradedandthenewfufupointsareonlinenowmakingyourpaymentssmootherandmoresecure">${color}[#d31717](Our payment system has been fully upgraded, and the new FuFu Points are online now, making your payments smoother and more secure!)</h1> <p><img src="https://storage.crisp.chat/users/helpdesk/website/6da5b5c64a4c4000/fufu_m73w29.png" alt="" /></p> <p>** <a href="https://www.bitfufu.com/dashboard/points">Click here to check my FuFu Points</a>**</p> <p>|

What is cloud mining?

<h3 id="whatismining">What is mining?</h3> <p>Mining, in the context of cryptocurrencies such as Bitcoin, is the process of creating new blocks to the BTC blockchain in exchange for rewards. It is the only way to obtain BTC. It involves validating and adding new blocks to the blockchain by solving complex mathematical problems. Miners, who contribute their computational power to this process are rewarded with newly created BTC and transaction fees. This process is known as mining.</p> <p>BTC utilizes the PoW (proof-of-work) consensus mechanism, which all

How to Pay for Service Fee/Hosting Fee

<p>${color}[#1955b9](<strong>1. What is the service/hosting fee?</strong>)</p> <p>Service/hosting fee refers to the operation and maintenance costs incurred by BitFuFu to ensure the stable operation of the miner, including costs of electricity, repair, maintenance, transportation, etc.</p> <p>${color}[#1955b9](<strong>2. How many days of service/hosting fee are included when placing an order?</strong>)</p> <p>When placing an order for BitFuFu's hashrate or miner plans (hereinafter referred to as "plans"), it is general