HeyScore.net

Who can benefit from using HeyScore?

HeyScore is ideal for any business that cares about customer experience. Online shops, SaaS platforms, and digital services can easily integrate HeyScore to collect feedback after purchases or interactions. Local businesses like stores, restaurants, or service providers can use tablets or QR codes to gather on-site feedback just as effortlessly.

How can I collect customer feedback with HeyScore?

Collecting feedback with HeyScore is quick and effortless. Simply add a small code snippet to your website, email, or checkout confirmation page — no complex setup required. Once installed, HeyScore automatically collects and analyzes customer feedback in real time — giving you clear insights into satisfaction and sentiment.

Can I use HeyScore in my local store or business location?

Absolutely. HeyScore works just as well for local stores, restaurants, salons, or service providers. You can invite customers to share their feedback by scanning a QR code or using a tablet with the HeyScore feedback form. Responses are collected instantly and analyzed automatically.

How does the sentiment analysis work?

HeyScore uses advanced AI models to automatically analyze your customer feedback. Each comment is interpreted for sentiment (positive, neutral, or negative) and matched with predefined or custom topics. This allows you to instantly see what your customers love and where you need to improve — without manually reading through every response.

Can I import existing feedback data?

Yes. You can easily import historical feedback from CSV. Once imported, HeyScore automatically analyzes all existing responses — so you can get insights right from day one.