House Fly

How does House Fly work for booking home services?

House Fly is a concierge home services platform serving the Greater New Orleans area. Chat with Homer, pick your date and time, and pay upfront. A local home services pro arrives and completes the work. Transparent pricing, instant booking, and a real rep manages the job from start to finish.

Are there any hidden fees with House Fly?

No. The service fee is built into the upfront price shown when you book, so there are no surprise charges at checkout or after service. The price you see is the price you pay. Payments are processed securely through Stripe with no extra processing fees added at checkout.

What is House Fly's cancellation policy?

You can cancel any House Fly booking for free up to 24 hours before the scheduled appointment and receive a full refund. Cancellations inside the 24-hour window may incur a small fee depending on the service. Reschedule any time by chatting with Homer or contacting House Fly support.

Can I book same-day home services with House Fly?

Yes. Most House Fly home services have same-day or next-day availability across the Greater New Orleans coverage area. Available time slots appear in real time when you book through Homer. Emergency services like plumbing leaks are often dispatched within a couple of hours of booking.

What payment methods does House Fly accept?

House Fly accepts all major credit cards, Apple Pay, and PayPal. All payments are processed securely through Stripe's PCI-compliant infrastructure. Your card is charged only when you confirm the booking. You can save a payment method to your account for one-tap rebooking on future services.

How does House Fly choose its home services pros?

House Fly hand-selects local home services pros through a diligence process that includes reviewing each pro's Google Business Profile, customer reviews, and operating history. We work only with pros that demonstrate a strong track record of quality work in their local area.