iCabbi

How does iCabbi's pricing work for growing fleets?

iCabbi operates on a per-driver SaaS model, with pricing that scales with the size of your operation. Pricing is structured to grow with you, You pay a license fee per driver on a rolling monthly basis in a pay as you go model. Market specifications do apply. Contact iCabbi for a tailored quote based on your fleet size, markets, and required products.

Can I switch to iCabbi from another dispatch system without losing data?

Yes. iCabbi provides a dedicated implementation and migration team who manage your transition from your existing platform. Historical booking data, driver records, and account configurations can be migrated, and iCabbi runs parallel testing before go-live to ensure zero service disruption.

How does iCabbi use AI to improve taxi dispatch?

AI is embedded throughout the iCabbi platform. The dispatch engine uses Google Fleet Engine for real-time, traffic-aware job allocation — going well beyond traditional rule-based dispatching.Voice AI uses natural language processing to automate inbound and outbound calls with human-level accuracy.

What is The Exchange and how does it benefit taxi operators?

The Exchange is iCabbi’s inter-fleet network. It comprises two types of networking. The app network allows fleets to offer roaming to their passengers on their app. By connecting up all of the iCabbi fleets, passengers of any local app that participates can use that app to book with another iCabbi customer be that regionally, nationally or internationally. Dispatch networking allows operators to send overflow bookings they cannot service to other iCabbi fleets directly on Dispatch, and to accept inbound bookings from partner fleets during quieter periods. Both app networking and dispatch

What markets does iCabbi operate in?

iCabbi currently operates in Australia, Belgium, Canada, Denmark, Finland, Iceland, Ireland, Netherlands, New Zealand, Portugal, Spain, Sweden, United Kingdom and United States.

What support does iCabbi provide after go-live?

iCabbi customers are assigned a Relationship or Customer Experience Manager who provides proactive onboarding support, product training, and ongoing guidance as the platform evolves. Support is available 24/7 for operational issues, with a 99.999% uptime SLA underpinning the commitment.

Is iCabbi suitable for small fleets or only large operators?

iCabbi can be used by fleets of varying sizes. From micro to mega there is an application of the iCabbi product for you. The complete iCabbi taxi platform is an intelligent enterprise-grade solution chosen by some of the world’s largest taxi fleets with vehicles in the 10,000s+. The system is designed to help taxi fleets scale, whether you use a ready to go version of the core dispatch and driver app set, or avail of advanced feature sets, upgrades and add on products, you will find an application of iCabbi that meets your needs and wants now and grows with you. To note, in the UK, iCabb

What makes iCabbi different from other taxi dispatch software?

iCabbi is the only taxi dispatch platform powered by Google Fleet Engine, delivering real-time, traffic-aware dispatch precision not available on any other system. Combined with a 99.999% uptime guarantee, a 98% customer retention rate, and the only custom-built for taxi payments solution in the sector, iCabbi consistently outperforms alternatives on reliability, innovation, and long-term scalability. iCabbi continuously invests in and researches new tech available to ensure we are delivering innovation at pace.