Inbotiqa - Intelligent Business Email

What is YUDOmail?

YUDOmail is a shared inbox management solution that helps teams turn emails into structured, trackable tasks. It’s built for operational, support, and client service teams handling large volumes of incoming emails.

How does YUDOmail integrate with Outlook or Gmail?

YUDOmail connects directly to your existing email systems (Microsoft 365 or Google Workspace). Your team continues to work from familiar inboxes — but now with full task management, SLA tracking, and collaboration built in. No need to install new email software or migrate mailboxes.

Can YUDOmail help improve SLA and client response times?

Yes. YUDOmail gives you: Real-time SLA tracking, Auto-assignment rules , Prioritisation based on email sentiment (optional), Reporting on backlog, response times, and breaches. This helps reduce delays, improve client service, and stay compliant with internal and external standards

Does YUDOmail support internal chat tools?

Yes. YUDOmail integrates with: Symphony chat – commonly used in financial services, Microsoft Teams – for broader collaboration. You can initiate a chat directly from the email thread, and it gets logged within the case — improving visibility and auditability.

Is YUDOmail secure?

Yes. YUDOmail runs on prem or in the cloud and follows strict security protocols, including: Role-based access , Data encryption in transit and at rest , Optional on-premises deployment , GDPR compliance. We support security reviews and documentation for enterprise clients.