Incenva

Does it integrate with our billing system?

No. It does not touch your CIS or billing systems, eliminating integration risk and security concerns. Customers discover and apply through the portal, and you manage redemptions through your existing workflows.

What about customer data and privacy?

Zero PII integration required. Customers provide only the information needed to determine eligibility. No customer data flows to our systems. You maintain complete control over all customer information and redemption processes.

Can we manage multiple incentive types?

Yes. The platform handles federal, state, and local incentives across residential and commercial segments. You can manage rebates, tax credits, financing programs, and more in a single portal. Eligibility rules are customizable for each program.

What reporting and analytics are included?

Built-in dashboards track engagement, conversion rates, program performance, and customer demographics. Reports are designed for both internal management and regulatory filing. You can prove participation lift and ROI to your board and regulators.

How long does implementation take?

Typically four weeks from discovery to launch. We handle configuration, branding, and testing. Your IT team is not required. Most utilities go live in less time than a traditional software implementation.