inlearncode.com

Why have you charged my credit or debit card?

If you have ordered/purchased a product or subscribed to a service on a 3-days trial basis for €0.01, we suggest that you check your latest bank statement to see the transaction - any transaction from us is managed with 3D Secure technology.

I'd like to apply for a refund. What is your refund policy?

The trial subscription price is non-refundable and we do not make refunds for incomplete monthly subscriptions. We may, however, at any time and for any reason decide to grant a refund, discount or exclusive benefit to a subscriber. The amount and terms linked to the refund in question, and the decision to grant such a refund, is at our sole discretion. Your purchase is covered by a legal withdrawal clause.

Why has my credit card been charged after I subscribed to your service?

If you wish to access our service, you must first pay the amount of €0.01 for a 3 trial period. The trial period amount is non-refundable from the moment you start using the service. You may still apply for a refund if the service hasn't been activated.

I purchased a trial subscription but my card was charged twice. Can you help me?

Our service includes a 3 subscription trial version of €0.01 with a fixed trial period. the duration of the trial period is over, your subscription is automatically extended into a basic subscription plan according to our Terms of services, to which you have agreed. By terminating your subscription before the trial ends, you will avoid this from happening.

How can I get in touch with you?

Our customer service is open 24/7 all year round and can be accessed through E-mail, chat and phone. We suggest that your first point of contact is via E-mail. In case you are trying to contact us through the chat service and have connectivity issues, please send us an E-mail and a customer support representative will contact you as soon as possible.