Jen Castillo

What is your typical project timeline?

Timelines are influenced by the scope and nature of the deliverables required for the project. An estimated timeline will be provided prior to the project's commencement. To provide a rough estimate, smaller projects generally take about two weeks to complete. (That already includes revisions and final turnover)

Do you provide an official receipt?

I currently provide an acknowledgment receipt. However, I am in the process of fulfilling the necessary requirements to be able to issue an Official Receipt (O.R.) moving forward.

How do you charge for your services?

I offer a project-based pricing, depending on the type and scope of the work. After discussing your project, I’ll send you a detailed quote with a breakdown of costs. For ongoing or retainer-based work, we can agree on a fixed monthly fee. Please feel free to ask if you need a more detailed explanation of my pricing structure.

Do you offer revisions?

Yes! I offer a set number of revisions based on the project. Most projects include 2-3 rounds of revisions, but this can be adjusted depending on the complexity of the work. My goal is to ensure you’re happy with the final design.

Can you work with my existing branding?

Absolutely! Whether you need a new logo, updated graphics, or design materials that align with your existing branding, I can create designs that complement and strengthen your current identity.