JTV Mail

How do I open my package without damaging the outer packaging significantly?

There are 3 great ways to open your package:‍- Double Fold and Tear: For the cleanest open, fold the package along the perforated line once, then fold it again. Press it against a flat surface and tear along the line. This method keeps the package intact, making it ideal for a potential return!- Quick Open: If you’re in a hurry, you can simply tear along the perforation without folding.

What's the best way to prep my package for returns?

To ensure your return package arrives safely back at JTV, we recommend using tape on all four sides to reseal the mailer, especially for higher-value items like jewelry.

Will my package fit into my mailbox?

Yes, your package is designed with flexibility in mind! We understand that in certain instances plastic can be a bit more flexible than paper, so we developed special scoring on our paper to allow bendability while still offering sufficient protection.

How water-resistant is my package?

We know weather can be unpredictable, so we’ve designed the packaging to handle even rainy seasons!The mailer is constructed with an outer liner, a corrugated inner liner, and a thin latex lining that team up to form a water repellent surface.

How sustainable is using paper for these mailers?

We know that while plastic isn’t ideal, there’s also a concern about cutting down trees for paper. But here’s what’s interesting: the more demand there is for paper, the more trees are planted to keep up with sustainable forestry practices.In fact, U.S. forests grow about twice as much volume each year as is harvested, with a net annual increase of roughly 225 billion cubic feet in growing stock.